Privacy Policy
Sri America Travel Corporation Sdn. Bhd. (“SA Travel”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.satravel.my.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Identifiable Information: Name, contact number, email address, mailing address, passport details, and payment information.
- Technical Data: IP address, browser type, access times, and pages visited, collected through cookies and similar technologies.
- Travel Preferences: Destination choices, dietary restrictions, and accommodation preferences.
2. How We Use Your Information
- Process bookings and provide travel services
- Communicate regarding inquiries, bookings, and updates
- Send newsletters and promotions (if subscribed)
- Improve website and services
- Comply with legal obligations
3. Disclosure of Your Information
We do not sell or rent your personal data. However, we may share your data with:
- Third-party service providers (e.g., airlines, hotels, tour operators)
- Business partners under confidentiality agreements
- Government or legal authorities when required by law
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the right to:
- Withdraw consent to the use of your personal data
- Make inquiries or lodge complaints
Contact us at pychong@satravel.com.my to exercise your rights.
7. Cookies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Please visit our website periodically to review the latest version.
10. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Sri America Travel Corporation Sdn. Bhd.
Wisma SA, 12, Jalan Bukit Bintang,
Kuala Lumpur 55100, Malaysia
Email: pychong@satravel.com.my
Phone: +60 (03) 2142 9155